• Free shipping over €100 | Delivery within 3-5 days
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FAQ

Frequently asked questions

Shipping & Delivery


Do you ship to my country?
We currently ship to Europe. But stay tuned, we’re going global! 


What are the shipping costs?
- Standard shipping with Postnord costs nothing for purchases over SEK 500
- Door delivery with Budbee costs nothing for purchases over SEK 1,000.
- For smaller orders under SEK 500, standard shipping will be added with Postnord for SEK 39.
- We also offer delivery to the door with Budbee for a cost of SEK 49.

What delivery methods do you use?
We now use Postnord and Budbee, but we are adding new delivery options on an ongoing basis. 

 

Does it cost anything to make a return?
When you make a return, a return fee of SEK 39 will be deducted from your refund. 

 

Sizes


I usually have XS but your smallest size is S, will S work for me?

Our sizes are a bit smaller and an S should work for XS. However, we are working on developing an XS. Feel free to check out our size guide where you can read more about our sizes.

Check out or size guide here.

Ordering


Can i track my order?
As soon as we have sent your order, you can track it via the link we sent to your registered e-mail address.


When can i expect my delivery?
We send your order the same day or the day after it arrives and the delivery is usually with you within 1-3 working days. 


How do i use my discount code?

Promotional codes must be added to checkout to be activated. It is not possible to add promotional codes after the purchase has been completed.


My order is missing.
Contact our customer service and we will help you. Send an email to hello@weard.com.


Missing articles in my order.
F**k! Contact our customer service and we will help you. Send an email to hello@weard.com.


Money has been withdrawn twice for my order.

Shit.. Contact our customer service and we will help you. Send an email to hello@weard.com.


Can i change my order?

Unfortunately, once your order has been processed, it cannot be changed. Get in touch with our customer service and see how we do it most easily:)

  

Care instructions


How do I best wash my underwear?
Our underwear is made of bamboo and of high quality to last a long time. We recommend that you wash your underwear at 40 degrees without fabric softener to keep it as long as possible. The stumps also work great to wash at 60 degrees.

Do you think it takes "a certain type of person" to read an entire FAQ page?
We believe that and we love you for it! Here you have as a thank you for faithful reading: LOVEREADINGFAQ20 Gives you a 20% discount at checkout <3

 

Collaboration


I want to work with you, how do I contact you?
What fun that you want to work with us! Feel free to email collabs@weard.com and we will get back to you if a collaboration is relevant. PS! You can always tag us in your photos on Instagram if you want the chance to be seen on our Instagram.