Have questions about your order, or a general enquiry?
Delivery time of 1-3 working days in Sweden and 2-7 days to Norway and the EU.
We currently ship to Sweden, Norway and within the EU.
The shipping cost varies from contry to contry, look at our shipping chart here for more information about your shipping cost.
Standard shipping with Postnord costs nothing for purchases over €50
- Door delivery with Budbee (availability may differ from country to country) costs nothing for purchases over €70.
- For smaller orders under €50, standard shipping will be added with Postnord for €4.
- We also offer delivery to the door with Budbee in Sweden for a cost of €5.
- We offer free shipping on orders over €100 with DHL.
- For orders under €100 there is a shipping cost of €7 with DHL.
We use Postnord and Budbee for deliveries within Sweden. For the EU and Norway we use DHL as our primary partner.
When you make a return, a return fee will be deducted from your refund. Within Sweden the return fee is 39 SEK and within the EU the return fee is €10.
For packages that are not picked up and sent back to us, there is a fee of 150 SEK for return handling, shipping and service fee within Sweden. If this happens outside Sweden, we charge €30 for the above. This will be deducted directly from your refund.
To make a return contact us at firstname.lastname@example.org and we will send you a return shipping label!
To facilitate the return process, we offer a user-friendly return portal that enables you to effortlessly initiate the return of your order. Simply visit our return portal HERE, follow the provided steps, and you will promptly receive the shipping label.
Should you have any queries or require assistance, please feel free to reach out to us via email at email@example.com. In your message, kindly provide us with your name, address, email address, order number, and a clear explanation of your question or concern.
As soon as we have sent your order, you can track it via the link we sent to your registered e-mail address.
We send your order the same day or the day after it arrives and the delivery is usually with you within 1-3 working days in Sweden and 2-7 working days in the EU and Norway.
Promotional codes must be added to checkout to be activated. It is not possible to add promotional codes after the purchase has been completed.
Contact our customer service and we will help you. Send an email to firstname.lastname@example.org.
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Sh*t.. Contact our customer service and we will help you. Send an email to firstname.lastname@example.org.
Our sizes are a bit smaller and an S should work for XS. However, we are working on developing an XS. Some of our products are in the size XS already. Feel free to check out our size guide where you can read more about our sizes.
Our underwear is made of bamboo and of high quality to last a long time. We recommend that you wash your underwear at 40 degrees without fabric softener to keep it as long as possible. The stumps also work great to wash at 60 degrees (C).
Our loungewear contracts slightly in the wash, so we recommend stretching the garments before hanging them up to dry. Tumble drying is not recommended.
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Our products are primarily made from bamboo viscose, which is a soft and durable material known for its breathability and moisture-wicking properties. Bamboo viscose is also an environmentally-friendly alternative as bamboo is a fast-growing and renewable resource.
To provide extra stretch to our garments, we also include spandex in our products. Spandex is an elastic material that offers a comfortable fit.
To improve the durability and wear resistance of our products, we also use nylon in some of our garments. Nylon is known for its strength and resistance to wear, making it suitable for use in clothing that undergoes a lot of activity and movement.
To achieve a good balance between comfort and functionality, we also include a small amount of cotton in some of our products. Cotton is a natural material that is soft and breathable.
We strive to offer products that are both comfortable and environmentally-friendly, and we carefully select our materials and their sources to achieve this goal.
We are proud that our products are manufactured by our experienced production partner and their certified factories, which are located in both Europe and China, as our organic bamboo grows in China.
Our partner and their factories are certified according to ISO9001 for quality management system, 14001 for environmental management system, and 45001 for occupational health and safety management system.
We are constantly committed to development in all areas, from production to product delivery. We have a long-standing partnership with the factories and place great importance on fair working conditions for all employees of our subcontractors. This is a central part of our commitment to sustainability and well-being at Weard.
The fiber itself that our clothes are made of is bamboo viscose. It is produced from organic bamboo using a gentle manufacturing process that employs environmentally friendly chemicals in a closed-loop system that prevents emissions, with almost all solvents and water being recycled. This way, it can be reused over and over again.
The bamboo grows completely organically without artificial irrigation, pesticides, or fertilizers in FSC-certified sloping plantations.
Awesome! We're grateful that you want to work with us! Feel free to email email@example.com and we will get back to you if a collaboration is relevant. PS! You can always tag us in your photos on Instagram if you want the chance to be seen on our Instagram.
Have questions about your order, or a general enquiry?